Terms & Conditions | MSL Furniture

Products / Images

We have made every possible effort to provide accurate images, posting furniture images online can distort the true colour of the furniture. This variation should always be taken into account before purchasing, dark furniture in particular looks lighter online. We have taken all reasonable care to ensure that all the information provided on the website are correct. All sizes and dimensions are approximated , we do try to make sure they are as correct as possible.

Order Acceptance

Orders placed on our website, over the phone or in person by you and may be accepted by us subject to availability. Our stock is regularly updated on our website, while we try and ensure that all stock on our website are accurate, errors may occur. A member of our team will contact you within 24 hours to notify you about unavailability and estimated lead time for delivery

Pricing Policy

The price you pay for goods is the price price advertised on our website at the time we receive your order. In the event we discover an error in the price of goods , we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. In the even order is cancelled, you will be refunded in full. All prices shown on our website are inclusive of VAT. We reserve the right to change prices anytime. If the on-line price of the goods is reduced within 7 days of you placing order with us, we will happily honour the price reduction and refund the difference back to you

Payment

We accepts payment by credit or debit cards , The easiest and convenient method is to use our automated online credit/debit card processing system. We accept the following payment methods :

You do not need a PayPal account to purchase on our website. Alternatively you can ring us on 01932988330 to pay over the phone with your debit or credit card.

Delivery Policy

All our deliveries are carried within 14 working days. All small items are sent via Parcelforce / TNT. All large items are sent via 2 Man dispatch. All Large items are booked in with you via telephone / email (1/2 days prior to delivery). For more information on our delivery , please click on https://www.mslfurniture.co.uk/delivery/

Refund/ Cancellation Policy

You can cancel your order anytime prior to goods leaving our warehouse, you will be issued with full refund. Refunds can take up to 7 working days to process.